Help us bring Ruthie’s to life!

Job Description

Job Title: Crew Member
Location: Ruthie's Frozen Custard

  • Job Summary:
    Ruthie’s Frozen Custard is looking for enthusiastic and dependable Crew Members who love creating great experiences for guests. As a Crew Member, you will play a key role in delivering friendly, fast, and high-quality service while helping maintain a clean, welcoming environment. Ruthie’s has a very simple mission: Be a place people want to go. Our crew members are the most essential element of achieving that goal. 

    Key Responsibilities:

    • Greet every guest with a warm, genuine smile and friendly attitude

    • Provide excellent customer service by answering questions and making menu recommendations

    • Prepare frozen custard treats accurately and consistently according to company standards

    • Maintain attention to detail when assembling orders and handling cash or card transactions

    • Keep the service area, equipment, and dining space clean and organized

    • Work efficiently during busy periods while maintaining quality

    • Support teammates and contribute to a positive, respectful team environment

    • Follow food safety, cleanliness, and operational procedures

    • Other duties as assigned

    What We’re Looking For:

    • A naturally friendly personality and passion for helping people

    • Excellent attention to detail and pride in doing things right

    • Reliable work ethic and willingness to work hard as part of a team

    • Ability to stay positive and focused in a fast-paced environment

    • Dependability and punctuality

    Preferred Qualifications:

    • Previous customer service or food service experience is a plus (but not required)

    • Ability to stand for extended periods

    • Ability to lift items up to 40lbs as needed

    • Availability to work evenings and weekends

    • Must be 18 years of age or older. Previous work experience helpful, but not required.

    Why Work With Us?

    • Fun, team-oriented work environment

    • Opportunity to build customer service and teamwork skills

    • Flexible scheduling

    • Advancement opportunities as we grow

    • Be the best part of your neighbors' day!

    Starting at $12/hour + whole house tip share