Help us bring Ruthie’s to life!

Job Description

Job Title: Crew Member
Location: Ruthie's Frozen Custard

• Job Summary:
  Ruthie’s Frozen Custard is looking for enthusiastic and dependable Crew Members who love creating great experiences for guests. As a Crew Member, you will play a key role in delivering friendly, fast, and high-quality service while helping maintain a clean, welcoming environment. Ruthie’s has a very simple mission: Be a place people want to go. Our crew members are the most essential element of achieving that goal. 

  Key Responsibilities:

  • Greet every guest with a warm, genuine smile and friendly attitude

  • Provide excellent customer service by answering questions and making menu recommendations

  • Prepare frozen custard treats accurately and consistently according to company standards

  • Maintain attention to detail when assembling orders and handling cash or card transactions

  • Keep the service area, equipment, and dining space clean and organized

  • Work efficiently during busy periods while maintaining quality

  • Support teammates and contribute to a positive, respectful team environment

  • Follow food safety, cleanliness, and operational procedures

  • Other duties as assigned

  What We’re Looking For:

  • A naturally friendly personality and passion for helping people

  • Excellent attention to detail and pride in doing things right

  • Reliable work ethic and willingness to work hard as part of a team

  • Ability to stay positive and focused in a fast-paced environment

  • Dependability and punctuality

  Preferred Qualifications:

  • Previous customer service or food service experience is a plus (but not required)

  • Ability to stand for extended periods

  • Ability to lift items up to 40lbs as needed

  • Availability to work evenings and weekends

  • Must be 18 years of age or older. Previous work experience helpful, but not required.

  Why Work With Us?

  • Fun, team-oriented work environment

  • Opportunity to build customer service and teamwork skills

  • Flexible scheduling

  • Advancement opportunities as we grow

  • Be the best part of your neighbors' day!

  Starting at $12/hour + whole house tip share